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Marketing, Social Media
2 Oct 2024

Mastering Instagram: How Our Top 5 Favourite Hospitality Accounts Do It So Well

By Victoria Mak

4 minutes read

In the competitive world of hospitality, standing out on Instagram is crucial for attracting new guests and building a loyal customer base. Several of our favourite establishments have excelled in this arena, using the platform not just to showcase their offerings but to create an immersive experience that resonates with their audience. It’s no surprise that the following Instagram accounts from restaurants to pubs, rely on digital marketing agencies to execute these successful strategies:

1. The Rose & Crown, Clapham, a Legendary Pub in Clapham, London

Authenticity and Storytelling:

The Rose & Crown excels in telling its story. Through Instagram, they portray themselves not just as a pub but as a hub of community life in Clapham. They feature local events, behind-the-scenes glimpses of their kitchen, and highlight their staff, making their feed feel personal and welcoming. Their partnership with a digital marketing agency ensures that their narrative is cohesive and resonates with their audience.

2. Pearly Cow, Fish and Grill Restaurants, in York, Margate and Brighton

Visual Aesthetics

Pearly Cow’s Instagram is a feast for the eyes. They use high-quality images that showcase their restaurant offerings in a visually appealing way. Each post is carefully curated with attention to detail, from the arrangement of food on plates to the ambience of their restaurant, creating a luxurious and aspirational image. This visual allure is enhanced by the expertise of their digital marketing agency, which ensures their content stands out amidst the competition.

3. No 131 Cheltenham, Boutique Hotel and Sister Restaurant in Gloucestershire

Engaging Content Mix:

No 131 Cheltenham understands the importance of a varied content strategy. They blend promotional posts with lifestyle content, featuring not only their elegant rooms and dining options but also local attractions and events. This mix keeps their feed dynamic and keeps followers engaged beyond just food and drink. With guidance from their digital marketing agency, they effectively balance promotional content with captivating lifestyle posts.

4. The Pig Hotels, Historic Restaurants with Rooms with locations all over England

Brand Consistency:

The Pig Hotels have mastered brand consistency across their Instagram presence. Each of their pubs, restaurants and hotels maintains a cohesive aesthetic while showcasing unique elements of its location. Their feed exudes countryside charm and a commitment to sustainability, appealing to environmentally conscious travellers. Working closely with a digital marketing agency ensures that their brand message is communicated consistently across all platforms.

5. Bocconcino London, Italian Restaurant in Mayfair, London

Influencer Partnerships:

Bocconcino London leverages influencer partnerships effectively. They collaborate with food influencers and bloggers who align with their brand values and target audience. These partnerships not only extend their reach but also enhance their credibility in the food and hospitality scene. Their digital marketing agency plays a crucial role in identifying and managing these influencer collaborations, maximising their impact.

Key Strategies Behind Their Success

High-Quality Visuals:

All these accounts invest in professional photography or videography, ensuring their content is visually appealing and aligned with their brand identity.

Community Engagement:

They actively engage with their followers by responding to comments, hosting giveaways, and featuring user-generated content.

Strategic Use of Stories and Live Features:

Beyond feed posts, they utilise Instagram Stories and Instagram Live to share more dynamic content such as behind-the-scenes content, live events, and cooking demos, keeping their audience engaged in real-time.

Consistent Branding:

Each account maintains a consistent tone, colour palette, and style across their posts, reinforcing their brand identity and making their content easily recognisable.

Cross-Promotion and Collaboration:

They collaborate with local businesses, and influencers, tapping into broader networks and reaching new audiences organically. These partnerships are managed strategically by their digital marketing agency to ensure maximum impact and alignment with their brand values.

In A Nutshell

These Instagram accounts from restaurants, pubs, and hospitality businesses demonstrate that success on the platform goes beyond posting pretty pictures. It’s about storytelling, community building, and strategic engagement. By understanding their audience, leveraging visual appeal, and partnering with an experienced digital marketing agency, these establishments have not only attracted followers but also turned them into loyal customers, setting a benchmark for digital marketing in the hospitality industry. 

Whether you’re a small pub looking to foster local community engagement or a luxury chain aiming to enhance brand presence, these proven strategies can inspire and guide you in creating a compelling Instagram presence. Get in touch with us today and let Illume transform your social media presence, driving business growth and elevating your brand reputation in the digital age.

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Victoria Mak

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