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Digital Excellence and Sales Growth

Elevate Customer Loyalty:Amplify Revenue

Local SEO Lets Your Local Store Systemically Reach More Customers, Resulting In Increased Foot Traffic


Our Approach
for your Business

Tech Discovery

In this initial phase, we conduct a thorough analysis of your existing setup, identifying strengths and areas for improvement. Whether you have an established system or need tech solutions, we lay the foundation for strategic enhancements. If you lack a current setup, we curate a range of tech solutions tailored to your needs. For those with existing frameworks, our analysis identifies immediate opportunities for optimization and growth.

Channel Synergy

In this phase, we intricately weave loyalty management into your broader marketing strategy. We navigate the complexities of your tech stack and internal dynamics, ensuring seamless integration with other marketing channels for maximum impact.

Retain, Attract, Increase

In this final phase, we develop a comprehensive marketing communication plan. Our strategies focus on retaining existing customers, attracting new ones, and overall increasing lifetime value, ensuring a holistic approach for sustained growth.

Tech Discovery phase: Analyze current setup, identify strengths, and offer tech solutions. Channel Synergy integrates loyalty seamlessly with broader marketing. Retain, Attract, Increase crafts a holistic marketing plan.

Tech Discovery.

Channel Synergy. 
Retain Inspire. 
Tech Discovery.


Our Loyalty Management Expertise

Let’s see how we let you win the digital landscape and leave a lasting impression among your prospects with our best local SEO services!

Customer-Centric Mindset

We excel in a customer-centric approach, prioritising their needs and preferences. This mindset drives the design of loyalty programs that resonate, fostering lasting connections and brand loyalty.


Collaboration is at the heart of our loyalty marketing prowess. We seamlessly work with cross-functional teams, including marketing, sales, and technology. This ensures the cohesive and successful execution of loyalty initiatives, delivering comprehensive solutions to our clients.

Data Analysis

Our team boasts advanced proficiency in data analysis, delving into customer data to unveil meaningful trends. This skill ensures we derive actionable insights, optimizing loyalty programs for maximum impact and fostering a deeper understanding of consumer behaviour.

Strategy Development

Crafting loyalty strategies is our forte. We align these strategies with overall business goals, meticulously considering customer segmentation and behaviour. This strategic approach ensures our loyalty programs resonate with diverse audiences, fostering lasting customer relationships and business growth.


In the ever-evolving digital landscape, our adaptability stands out. We willingly adjust strategies based on dynamic consumer behaviour, market trends, and technological advancements. This ensures that our loyalty initiatives remain cutting-edge, providing clients with effective and forward-thinking solutions.

Understanding of Legal and Ethical Standards:

We prioritise legal and ethical considerations in loyalty marketing. Our team possesses in-depth knowledge regarding customer data, privacy, and loyalty program regulations. This commitment ensures that our loyalty initiatives adhere to industry standards, building trust and integrity with clients and their customers.

Analytics and Reporting

Our proficiency in analytics and reporting is a cornerstone of our loyalty marketing expertise. We adeptly track key performance indicators (KPIs) and generate insightful reports. This commitment to data-driven decision-making allows us to continuously refine and enhance loyalty programs for optimal performance and client satisfaction.

Tracking Our Digital Impact

(Last Updated June 2024)


Emails Sent


Paid Social impressions

Case study

Featured Work

A mobile phone displaying the Parogon Restaurant Group website

Multi-channel campaign launching gift cards to boost revenue for Parogon Group

A close-up of a spreadsheet on a computer screen

Developed visually stunning websites for Honeycomb Houses and helped bring more bookings. 

A webpage advertising Atreemo, a hospitality CRM system by Acteol

Optimised and improved staff retention and worker satisfaction for Honeycomb Houses. 

A person sitting at a desk wearing a long-sleeved shirt and blue jeans.

Assisted Brakspear Brewery in improving customer relationships and sales through streamlined customer data. 

The phone has a black case and a tap app open on the screen

Collaborated with Young’s On Tap App and generated more revenues for their pubs in January. 

Tech Discovery Channel Synergy 
Increase Tech Discovery 

Digital Reality 
Channel Synergy 
Retain Channel 

Tech Discovery Channel Synergy 
Increase Tech Discovery 

Working with Illume Digital has been fantastic. They truly understood the intricacies of our business and were able to prioritise revenue-generating campaigns that supported the wider strategic and commercial objectives of the business.

Madeleine Smith,

Head of Marketing at Grosvenor Pubs & Inns.

Their extensive expertise in digital marketing has been a key factor in our business's rapid growth. At Cabco Taxi, we highly recommend Illume for their outstanding skills and strategic insights in digital marketing

Sunny Hussain,

Director at Cabco


Our Other Services

Google Ads
  • Drive Website Visits
  • Get More Phone Calls
  • Increase Website Leads & Sales
  • Measure Your Success
Google Analytics (U & 4) & Google Tag Manager
  • Marketing Attribution
  • Reports & Dashboards
  • Google Tag Manager
  • Data Analysis
App Development & Engagement
  • Strategic Analysis
  • UX/UI Design
  • Digital Marketing Integration
  • Data Analytics
Paid & Organic Social Media
  • Organic Social Media
  • Meta Advertising
  • Twitter Advertising
  • Tiktok Advertising
Multi-Channel/Omnichannel Strategy
  • Strategic Planning
  • Content Development
  • Cross-Channel Integration
  • Performance Monitoring
SEO – Local Pack & SERPs
  • Technical Seo
  • Local Seo
  • Seo Content
  • Seo Training
Website Design & CRO
  • Website Design
  • Website Analysis
  • CRO Integration
  • Data-Driven Revenue Optimisation
CRM Strategy & Automation
  • Customisable CRM System
  • Data-driven Crm Strategy
  • Segmented & Personalised
  • Analysis & Insight

Let’s Dive In

Let's Discuss Your Problems and Our Solutions

Let's catch up and discuss what you're dealing with. It's a no-obligation, no-strings-attached conversation to explore opportunities together.

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Reading: Davidson House, Reading RG1 3EU

Newbury: 4 Willowmead Cl, Newbury RG14 6RW


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